Internal ProcessesAdmin Dashboard
Admin Dashboard
Overview of the OpenGiving admin dashboard and its features.
Admin Dashboard
The admin dashboard is your central hub for managing OpenGiving's day-to-day operations. This guide covers navigation, key features, and common tasks.
Accessing the Dashboard
- Log in with your staff account
- Navigate to admin.opengiving.com
- Enter your 2FA code if prompted
- You'll see the main dashboard
Dashboard Overview
The main dashboard displays:
Key Metrics
- Active Campaigns - Currently live campaigns
- Today's Donations - Total received today
- Pending Reviews - Items awaiting moderation
- Support Tickets - Open support requests
Quick Actions
Common tasks accessible from the dashboard:
- Review pending campaigns
- View flagged content
- Access support queue
- Generate reports
Navigation
Main Sections
| Section | Purpose |
|---|---|
| Campaigns | Campaign management and review |
| Users | User accounts and verification |
| Marketplace | Listings and transactions |
| Support | Ticket management |
| Analytics | Reports and metrics |
| Settings | Platform configuration |
Keyboard Shortcuts
| Shortcut | Action |
|---|---|
G + C | Go to Campaigns |
G + U | Go to Users |
G + S | Go to Support |
G + A | Go to Analytics |
/ | Open search |